Unable to access, view or modify my site

Discussion in Technical Forum started by M A Rousseau, Feb 17, 2015
MR
M A Rousseau
  website
ATTENTION TribalPages Support:

I have had a problem with my genealogy website on TribalPages.com for quite a while now.

I CANNOT ACCESS, VIEW, MODIFY or UPDATE my site.

When I enter my website address, my homepage comes on for a second and it is immediately redirected to http://www.nurisite.com/?redir=frame&uid=www54e0f70c82dd35.51168660

My website is a premium website and my subscription is paid up until 08 December 2015.

I have about 2000 names and 834 photos in the site.

My genealogy website is called “The M.A. Rousseau Family Tree” and is located at http://marousseau.tribalpages.com.

I have no idea as to why this is happening.

Can you please check this out let me know what is going on?

It sounds to me like that Nurisite.com site has hijacked my TribalPages.com website.

I don’t know how I could correct this problem.

Can you correct this problem so that my premium website can be accessed and viewed.

Please advise me ASAP and thank you for your help in this matter.

Marc-Andre Rousseau

AS
Alan Scott
  website
I can access your site, no problem, using the link you provided. As below.
Related Link:Click Here
MR
M A Rousseau
  website
I can access your site, no problem, using the link you provided. As below.
TO: Alan Scott

When I click on the link that you provided my website comes up but for only 1 second or so and is redirected to the Nurisite.com website at this address --- http://www.nurisite.com/?redir=frame&uid=www54e0f70c82dd35.51168660

That is the same problem that I was complaining about.

L
Les
  website
I can access your site, no problem, using the link you provided. As below.
Hi Both, Alan, if you put in

http://marousseau.tribalpages.com.

The ADDRESS Andy gave us does not work

If you put in the Link as you have done it does

www.tribalpages.com/tribes/marousseau

Here is mine

http://vyepar.tribalpages.com

ANDY You will see that you have added a FULL STOP ( Period) at the end of address

You did the same on the e-mail to me, which I have now NOTICED

All tge best

Les

MR
M A Rousseau
  website
Hi Both, Alan, if you put in http://marousseau.tribalpages.com. The ADDRESS Andy gave us does not work If you put in the Link as you have done it does www.tribalpages.com/tribes/marousseau Here more ...
is mine http://vyepar.tribalpages.com ANDY You will see that you have added a FULL STOP ( Period) at the end of address You did the same on the e-mail to me, which I have now NOTICED All tge best Le
Les and Alan,

When I use the link that Alan gave me - www.tribalpages.com/tribes/marousseau -

or

http://marousseau.tribalpages.com - my site does come up for a brief second then it is redirected to that Nurisite.com website.

L
Les
  website
Les and Alan, When I use the link that Alan gave me - www.tribalpages.com/tribes/marousseau - or http://marousseau.tribalpages.com - my site does come up for a brief second then it is redirected to that Nurisite.com website.
Andy did you do all the checks that I suggested as one of them would have taken at least 10 hours. There is no short way ?

Also I gave you the Canadian phone number and all contact details of the LINK of the site that you are getting.

You did not answer me regarding what provider you are using and what security settings you are on

Is IE - Chrome or other ?

Les

L
Les
  website
Les and Alan, When I use the link that Alan gave me - www.tribalpages.com/tribes/marousseau - or http://marousseau.tribalpages.com - my site does come up for a brief second then it is redirected to that Nurisite.com website.
Andy just to see . Enter your site

http://marousseau.tribalpages.com

into GOOGLE SEARCH not the address bar, and all you sites will appear.

Then select the Tribal Pages site and see what happens.

If as you say it is only there foe a short time, it does then look as if tou have a Virus or Malware or Adware.

Some sites on GOOGLE suggest how to remove.

but have you cleared all your CACHE.

Les

L
Les
  website
Les and Alan, When I use the link that Alan gave me - www.tribalpages.com/tribes/marousseau - or http://marousseau.tribalpages.com - my site does come up for a brief second then it is redirected to that Nurisite.com website.
Hi Andy, I now presume you have done the checks that I suggested including cleaning the CACHE.

Do not try to open your TP Site, but go to

SYSTEM RESTORE, and select a date that you are certain your TP site was working correctly.

All being well as you now have a VIRUS and MALWARE ADWARE clean computer this will revert you back to a correct site.

DO NOT GO TO your SITE on TP until above is all done . Forum is OK.

All the best

Les

AS
Alan Scott
  website
Have you downloaded any photo's or music from or with a link to -

http://www.nurisite.com/?f

If you have not done so check your computer programs via your control panel and uninstall anything that should not be there. As Les says, could be malware or adware and Google will tell you how to remove.

Two days ago I had to Google to find out how to remove Ask.com which had got into my system somehow and kept wanting to install its own Toolbar. Have managed to do that.
Related Link:Click Here

AS
Alan Scott
  website
Just found this -

http://www.google.com/safebrowsing/diagnostic?site=nurisite.com
Related Link:Click Here

AS
Alan Scott
Just found this - http://www.google.com/safebrowsing/diagnostic?site=nurisite.com
My sending this link does not mean that I think Nurisite is totally safe. I would not know. If you click on the sites listed that host Nurisite you will see they appear to be far from safe.
Related Link:Click Here
MR
M A Rousseau
  website
Is there a reason why I cannot get assistance from Tribalpages Support in regards to my website problem?

Please Tribalpages support look into my problem and advise me of the results.

I contacted you vis this website and by emails on several occasions. I never received a reply from you.

MR
M A Rousseau
  website
Is there a reason why I cannot get assistance from Tribalpages Support in regards to my website problem? Please Tribalpages support look into my problem and advise me of the results. I contacted you more ...
vis this website and by emails on several occasions. I never received a reply from you
I checked the site today, 14 Mar. 2015 and the site seems to be back to normal and working properly. God knows what happened..... because I sure don't.
L
Les
  website
I checked the site today, 14 Mar. 2015 and the site seems to be back to normal and working properly. God knows what happened..... because I sure don't.
Hi Andy so pleased. Looks like your cleaning got rid of the MALWARE.

Did this a few years ago.

Thought you may like it

All the best

Les

<center>

<img

src="http://img.photobucket.com/albums/v482/vyepar/smallmountie.gif" border="0" alt=" photo

smallmountie.gif"/></a></center>

L
Les
  website
Hi Andy so pleased. Looks like your cleaning got rid of the MALWARE. Did this a few years ago. Thought you may like it All the best Les <center> <img src="http://img.photobucket.com/ more ...
albums/v482/vyepar/smallmountie.gif" border="0" alt=" photo smallmountie.gif"/></a></center>
A larger version

<center>

<img

src="http://img.photobucket.com/albums/v482/vyepar/smallmountie.gif" border="0" alt=" photo

smallmountie.gif width="600" height="400"/></a></center>