IMPORTANT Since your latest ADDITIONS

Discussion in Technical Forum started by Les, Apr 1, 2015
L
Les
  website
Hi Tribal Support. First of all thank you for correcting your Card Index for Divorced showing incorrectly.

On the top right of this card you have a LINK box with GO. None of these work, and when they have been corrected will you ensure that the FAMILY view is working, as this is one of the important ones

As the only way out of Card Index ( other than EDIT which Family Members and Visitors cannot use ) is to use the BACK ARROW

Regards

Les

TribalPages.com
TPSupport
Hi Les,

We just made an update that may have fixed this. The "Card Index" which we call "Info-Dialog" should look like the image below. It should show up on the page you are on (like a popup). The GO button should take you to the page requested in the links selection. Please let us know if this works. Thanks

L
Les
  website
Hi Les, We just made an update that may have fixed this. The "Card Index" which we call "Info-Dialog" should look like the image below. It should show up on the page you are on (like more ...
a popup). The GO button should take you to the page requested in the links selection. Please let us know if this works. Thank
Hi Tribal Support, still not working, and as per your Screen Shot you will see that Info-Dialog is an overlay ofthe last page visited.

I was just sending the below to you as a matter of urgency

**********************

Regarding the Card Index of a person.

If your INTERNET OPTIONS are set in the DEFAULT position in Security and you select a person from either Ancestor or Descendant whilst a in EDIT or FAMILY MEMBER, you will find that the Card Index is Stationary whilst the Scroll moves you to an overlap of the Page that you came from. Also there is an X top Right that closes the Card Index Screen, and you will now see the Background Page that you left

If you select the Card Index Header with the Left Mouse Key you now can drag this Screen where you wish.

If your Internet Options are set to High this does not happen, and Card Index is FIXED as it should be

Do not believe it is me, so a CORRCTION is required urgently

Regards

Les

TribalPages.com
TPSupport
Hi Tribal Support, still not working, and as per your Screen Shot you will see that Info-Dialog is an overlay ofthe last page visited. I was just sending the below to you as a matter of urgency more ...
********************** Regarding the Card Index of a person. If your INTERNET OPTIONS are set in the DEFAULT position in Security and you select a person from either Ancestor or Descendant whilst a in EDIT or FAMILY MEMBER, you will find that the Card Index is Stationary whilst the Scroll moves you to an overlap of the Page that you came from. Also there is an X top Right that closes the Card Index Screen, and you will now see the Background Page that you left If you select the Card Index Header with the Left Mouse Key you now can drag this Screen where you wish. If your Internet Options are set to High this does not happen, and Card Index is FIXED as it should be Do not believe it is me, so a CORRCTION is required urgently Regards Le
Hi Les,

Which Browser and version are you using? Our logs indicate Internet Explorer 7.0 (or IE8 running in IE7 compatibility mode)

We have tested on the latest versions of Chrome, Safari, FireFox and Internet Explorers ... IE11, IE10 and IE9. We will perform some test on IE8 soon, but would like to know which browser you are using.

L
Les
  website
Hi Les, Which Browser and version are you using? Our logs indicate Internet Explorer 7.0 (or IE8 running in IE7 compatibility mode) We have tested on the latest versions of Chrome, Safari, FireFox and more ...
Internet Explorers ... IE11, IE10 and IE9. We will perform some test on IE8 soon, but would like to know which browser you are using
According to my Speccy

Internet Explorer

Version 8.0.6001.18702

Have just tried it in --FlashPeak Slimjet- and whether in Familyor Admin I get the Screen sjot below, and as youcan see I can Drag the Info-Dialog around the screen but cannot Scroll its contents, although Slide Show is working..

When you put your Screen Shot on of your Setting(Looks Identical to mine in --FlashPeak Slimjet-), were you able to Drag Info-Dialog around Screen and not be able to Scroll inside it?

Les

TribalPages.com
TPSupport
According to my Speccy Internet Explorer Version 8.0.6001.18702 Have just tried it in --FlashPeak Slimjet- and whether in Familyor Admin I get the Screen sjot below, and as youcan see I can Drag the more ...
Info-Dialog around the screen but cannot Scroll its contents, although Slide Show is working.. When you put your Screen Shot on of your Setting(Looks Identical to mine in --FlashPeak Slimjet-), were you able to Drag Info-Dialog around Screen and not be able to Scroll inside it? Le
We were able to drag the Info-Dialog as well as scroll inside it. Tested in several browsers. IE9+, Chrome, FireFox. However we have not tested on IE8 or FlashPeak Slimjet. We have scheduled testing on IE8. Will let you know the results when it happens.
L
Les
We were able to drag the Info-Dialog as well as scroll inside it. Tested in several browsers. IE9+, Chrome, FireFox. However we have not tested on IE8 or FlashPeak Slimjet. We have scheduled testing on more ...
IE8. Will let you know the results when it happens
Glad that you could emulate that.

Now surely that cannot be correct. You should just be able to see your "Info-Dialog" as a Full Screen and fixed. Which I can see by altering my Internet Options to HIGH instead of my normal setting of DEFAULT.

As your Screen Shot shows a distracting view of part of the last page visited, and Scrolling that takes you either in "Info-Dialog" or on to the last page used.

Also there is no reason to be able to DRAG the "Info-Dialog"

Are you sure that you mean it to be that way in these ?

----We were able to drag the Info-Dialog as well as scroll inside it. Tested in several browsers. IE9+, Chrome,

FireFox--

If so I am sure that you have it completely wrong..

By the way. The LINK box is now working using IE DEFAULT Security but not in HIGH

Regards

Les

TribalPages.com
TPSupport
Glad that you could emulate that. Now surely that cannot be correct. You should just be able to see your "Info-Dialog" as a Full Screen and fixed. Which I can see by altering my Internet Options more ...
to HIGH instead of my normal setting of DEFAULT. As your Screen Shot shows a distracting view of part of the last page visited, and Scrolling that takes you either in "Info-Dialog" or on to the last page used. Also there is no reason to be able to DRAG the "Info-Dialog" Are you sure that you mean it to be that way in these ? ----We were able to drag the Info-Dialog as well as scroll inside it. Tested in several browsers. IE9+, Chrome, FireFox-- If so I am sure that you have it completely wrong.. By the way. The LINK box is now working using IE DEFAULT Security but not in HIGH Regards Le
Les, this is what we are tying to achieve ...

Say you are on a page with a list of names, like the "Names Index" page under People, or the List of birthdays in events. When you click on a name, instead of taking you to the Family View for that name, we would just popup a window (Info-Dialog) right there on that same page, so that you can see more details on that name, then decide on weather you would like to "Go" to the Family,Ancestor,Descendant etc view of that person. Clicking on a name in the Family View page would not bring up the Info-Dialog, instead it would take you to the Family View of that name. Names on other pages like the Homepage, Events, Ancestors, Descendants, Name Index etc would bring up the Info-Dialog.

L
Les
  website
Les, this is what we are tying to achieve ... Say you are on a page with a list of names, like the "Names Index" page under People, or the List of birthdays in events. When you click on a name, more ...
instead of taking you to the Family View for that name, we would just popup a window (Info-Dialog) right there on that same page, so that you can see more details on that name, then decide on weather you would like to "Go" to the Family,Ancestor,Descendant etc view of that person. Clicking on a name in the Family View page would not bring up the Info-Dialog, instead it would take you to the Family View of that name. Names on other pages like the Homepage, Events, Ancestors, Descendants, Name Index etc would bring up the Info-Dialog
Good Evening Tribal Support,

I quite understand what you are trying to achieve, and it looks like that you have done most of it.

The only trouble is it looks a mish mash of screens that are not stable, and surely if you are happy with this, then there is no need for scrolling over an earlier page.

I am nowhere in the league of your technicians, but this page would not be acceptable.

Below is what your page should look like, with the choice to go to any of the pages in the LINK

As you know this is just my opinion given in good faith.

Regards

Les

Please Note

My Marriage VIDEO spoils the Notes, but it was put on there lately for certain members of my Family to see it.

It will be removed shortly to tidy up the page

Les