technical issues continue

Discussion in Technical Forum started by len brauer, Apr 14, 2015
LB
len brauer
hello,

please help these issues need to stop today again i entered data for a new person when i had finished i clicked save and it took me to login

frustration abounds i then not only need to find where i was i then have to research the information and take all that time re-entering it

can't tribalpages do a save before it redirects? this happens often

the speed issue has changed a little for the better but the hiatus between licking login and getting to my page is more frustration watching tht all seeing eye rotate anti clockwise, and the snake chasing its tail rotate clockwise

are there solutions please

TribalPages.com
TPSupport
We did have a restart our servers twice today. One was to publish a software update and other other unplanned due to a technical issue. Have you had more than one auto logout event happen today?

On the login time issue, we will look into it. The software does some initialization and calculations on login (like cache some of your data). Your site is larger than most and it is possible that the delay is due to the larger volume of data we are dealing with, but we will look into it. Sorry about that.

LB
len brauer
We did have a restart our servers twice today. One was to publish a software update and other other unplanned due to a technical issue. Have you had more than one auto logout event happen today? On the more ...
login time issue, we will look into it. The software does some initialization and calculations on login (like cache some of your data). Your site is larger than most and it is possible that the delay is due to the larger volume of data we are dealing with, but we will look into it. Sorry about that
thank you i only had one logout today

is there someway a save could be activated in these situations i now have to re-enter all that data again