Members password

Discussion in Technical Forum started by Jan D Miller, Aug 18, 2015
JM
Jan D Miller
I have a member that forgot their password. The member tried the "Email my Password" link but was not able to get it to work. I even tried to add the member from my Admin page and was able too. When I tested the login (username and password) it worked. I logged out as the member and tried to log back in as the member and it says the password I used is incorrect. Any thoughts on how to correct this issue or how to remove all traces of the members email & sign-in information and re-invite the member?
DW
David Wilson
This problem about managing guests is, I suggest, related to my unanswered problem "Correcting the name of an invited guest" (see below).
JM
Jan D Miller
This problem about managing guests is, I suggest, related to my unanswered problem "Correcting the name of an invited guest" (see below).
David...all information for the member is correct. It appears to be an Tribalpages issue between the member name and password.
EB
Edward Brooke
  website
David...all information for the member is correct. It appears to be an Tribalpages issue between the member name and password.
I Have never had the problem but I wonder if the easiest way out would be for the guest to be re-invited with a different email address.
JM
Jan D Miller
I Have never had the problem but I wonder if the easiest way out would be for the guest to be re-invited with a different email address.
Edward....I already tried that. When I went in and changed the e-mail address it worked. After that it no longer accepts the password.