Pictures - Cannot Upload

Discussion in Technical Forum started by David Crawford, Aug 17, 2015
DC
David Crawford
I left my first message about this problem a couple of weeks ago. Please see below. I have sent two e-mails to Tribal Pages support about this problem. I have yet to receive any response.

I removed the most recent picture I had uploaded, hoping this would solve my problem. However, it did not work. Whenever I try to upload a picture, it starts to upload. But when it says "upload complete," it reverts to the most recent picture I successfully uploaded.

If I cannot resolve this problem, Tribal Pages will not work for me and I will have to find another site for my family tree.

JM
John Mincone
Hi David,

I'm having the same problem now, I keep getting the same picture that was last uploaded for a new picture. Did you get any response from TP ?

Thanks,

John Mincone

JM
John Mincone
Hi David, I'm having the same problem now, I keep getting the same picture that was last uploaded for a new picture. Did you get any response from TP ? Thanks, John Mincone
Hi David,

I have corrected the problem on my site, I have recently have changed my log in password and when I changed back to the old password I was able to up load the new picture. Did you change any settings on your site? if so try to revert back to the old settings and see if this corrects the problem.

John

DC
David Crawford
Hi David, I have corrected the problem on my site, I have recently have changed my log in password and when I changed back to the old password I was able to up load the new picture. Did you change any more ...
settings on your site? if so try to revert back to the old settings and see if this corrects the problem. Joh
Hi John-

Thank you for your suggestion. A couple of days after my last post about my problem, it simply started working correctly again and continues to work as it should. I did not change anything. I sent 2-3 e-mails to TribalPages Support but never received a response, so I do not know if they did anything to fix the problem. I continue to upload pictures and am hoping the probem I had does not reoccur. I'm glad to hear you resolved the problem too.

David