I never had this problem when using Windows7: when it is on the tribal pages site there appears to be no way to turn it back into portrait mode:
Any one else having this problem:
There is no problem if I send the photo to my Ipad or smart phone, they accept them correctly
All the best
Les
I have uploaded the one showing UPSIDE DOWN to show you
Yes I am sure I have uploaded the photo to the site, and I have also sent it by email to the site: It is turned from portrait to landscape when it arrives:
The same thing is happening when I upload to find a grave site:
Ray:
is it only the one photograph or is this happening to every Portrait being turned to landscape.
If it is only the one, sorry to doubt you , but I would check it in your Photo /Paint program.
Regards
Les
It is any photo that I send now in portrait mode: It happens using windows10 or sending from my smartphone or ipad:
As I said it never happened when I was using windows 7
Ray:
see screen shot
All the best
Les
Many thanks, you have confirmed what I thought was happening:
Have to wait now as I am sure there will be a fix for it in the future;
Ray:
If you have your photographs in a Folder named Photos on your PC and you then use TP Upload Photos. You will then be asked for the path to your PC , Then select the Photo Folder and you should have them correctly uploaded.
Try it with the offending Photograph.
All the best
Les
Thank you for that, I have been uploading the way you said for a long time now, and never had a problem before:
I am sure that it is either a problem with windows10 or maybe the fact that TP is not yet geared up to accept photo's from windows10:
Ray:
Have you tried to upload one anywhere else.
Why not e-mail one to me to see what happens .
My contact detail is on my site, then I can get in touch with you by e-mail, if you so wish.
All the best
Les
Thank you for the offer, but I have already tried that: I sent the photo to my wife who has windows vista and the photo was turned from portrait to landscape: I sent it to her ipad and it arrived as sent in portrait mode: So it appears that windows 10 photo's is not compatible with older versions of windows:
Ray:
Ive not noticed a problem with windows 10 and I.ve uploading a few photos
I am using Google Chrome:
I am not using Edge at the moment as Norton advised against it as they are not fully compatible with it as yet:
Ray:
Never trouble with it
Les
I have just uploaded the photo that I am having trouble with along with a photo that was already on my tree in portrait mode:
The new photo once again turned into landscape, and the photo that was already in use uploaded again perfect in portrait mode;
Ray:
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Hi Ray, to me it seems as if your Windows 10 is changing your photographs before TP gets them.
Have you tried to upload one anywhere else.
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Hi Ray it seems as if it is windows 10
see screen shot
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But have you tried it using IE as your browser?.
All the best
Les
Yes I did say before that I have sent them to find a grave site and also to my wife's PC and the same thing happens:
I have cracked it for now though, it is not a perfect solution: I made a copy changed it to a png instead of a jpeg and it has uplosded in the correct format:
Thanks for all your help:
Regards: Ray:
Just received this as part of my e-mail from a great friend in New Zealand
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I have been reading the exchange of messages you have had over the portrait problem and Windows 10. I have not had that problem with Windows 10 but that may be due to how I have saved my photo's. My digital camera does not have a portrait mode. I just crop the photo if I want a close up. Actually I have found the new photo's part of Windows 10 excellent. I have tried to replicate the problem outlined in forum but it works fine for me. Reason perhaps is that I have never considered saving in any particular mode in "my pictures" in my computer. I have just accepted what was there for me. Also as I said I have never had a camera where I could take pictures in both landscape and/or portrait modes.
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All the best
Les
THe past couple of days I have not been able to 'save' the info I type into my tree, when I click on 'Save' the programme freezes, I then can't click off and have to restart my computer all the time.
What is the problem.
I do not know, but i would suggest that you CLEAR your CACHE to see if this will help
All the best
Les