Photo's

Discussion in Technical Forum started by Ray Vallins, Sep 29, 2015
RV
Ray Vallins
I have recently upgraded to Windows10 and now when I upload a photo to my tree in portrait mode it appears on the site in landscape mode:

I never had this problem when using Windows7: when it is on the tribal pages site there appears to be no way to turn it back into portrait mode:

Any one else having this problem:

There is no problem if I send the photo to my Ipad or smart phone, they accept them correctly

L
Les
  website
Hi Ray, are you sure, as Photographs are only uploaded and shown as you have them in your Folder or Camera.

All the best

Les

I have uploaded the one showing UPSIDE DOWN to show you

RV
Ray Vallins
Hi Ray, are you sure, as Photographs are only uploaded and shown as you have them in your Folder or Camera. All the best Les I have uploaded the one showing UPSIDE DOWN to show you
Les,

Yes I am sure I have uploaded the photo to the site, and I have also sent it by email to the site: It is turned from portrait to landscape when it arrives:

The same thing is happening when I upload to find a grave site:

Ray:

L
Les
  website
Les, Yes I am sure I have uploaded the photo to the site, and I have also sent it by email to the site: It is turned from portrait to landscape when it arrives: The same thing is happening when I upload to find a grave site: Ray:
Hi Ray.

is it only the one photograph or is this happening to every Portrait being turned to landscape.

If it is only the one, sorry to doubt you , but I would check it in your Photo /Paint program.

Regards

Les

RV
Ray Vallins
Hi Ray. is it only the one photograph or is this happening to every Portrait being turned to landscape. If it is only the one, sorry to doubt you , but I would check it in your Photo /Paint program. Regards Les
Hi Les,

It is any photo that I send now in portrait mode: It happens using windows10 or sending from my smartphone or ipad:

As I said it never happened when I was using windows 7

Ray:

L
Les
  website
Hi Les, It is any photo that I send now in portrait mode: It happens using windows10 or sending from my smartphone or ipad: As I said it never happened when I was using windows 7 Ray:
hi Ray it seems as if it is windows 10

see screen shot

All the best

Les

RV
Ray Vallins
hi Ray it seems as if it is windows 10 see screen shot All the best Les
Les,

Many thanks, you have confirmed what I thought was happening:

Have to wait now as I am sure there will be a fix for it in the future;

Ray:

L
Les
  website
Les, Many thanks, you have confirmed what I thought was happening: Have to wait now as I am sure there will be a fix for it in the future; Ray:
good Evening Ray,I do not have Windows 10 so do not know how you are uploading from it.

If you have your photographs in a Folder named Photos on your PC and you then use TP Upload Photos. You will then be asked for the path to your PC , Then select the Photo Folder and you should have them correctly uploaded.

Try it with the offending Photograph.

All the best

Les

RV
Ray Vallins
good Evening Ray,I do not have Windows 10 so do not know how you are uploading from it. If you have your photographs in a Folder named Photos on your PC and you then use TP Upload Photos. You will then more ...
be asked for the path to your PC , Then select the Photo Folder and you should have them correctly uploaded. Try it with the offending Photograph. All the best Le
Hi Les,

Thank you for that, I have been uploading the way you said for a long time now, and never had a problem before:

I am sure that it is either a problem with windows10 or maybe the fact that TP is not yet geared up to accept photo's from windows10:

Ray:

L
Les
  website
Hi Les, Thank you for that, I have been uploading the way you said for a long time now, and never had a problem before: I am sure that it is either a problem with windows10 or maybe the fact that TP is more ...
not yet geared up to accept photo's from windows10: Ray
Hi Ray, to me it seems as if your Windows 10 is changing your photographs before TP gets them.

Have you tried to upload one anywhere else.

Why not e-mail one to me to see what happens .

My contact detail is on my site, then I can get in touch with you by e-mail, if you so wish.

All the best

Les

RV
Ray Vallins
Hi Ray, to me it seems as if your Windows 10 is changing your photographs before TP gets them. Have you tried to upload one anywhere else. Why not e-mail one to me to see what happens . My contact more ...
detail is on my site, then I can get in touch with you by e-mail, if you so wish. All the best Le
Hi Les,

Thank you for the offer, but I have already tried that: I sent the photo to my wife who has windows vista and the photo was turned from portrait to landscape: I sent it to her ipad and it arrived as sent in portrait mode: So it appears that windows 10 photo's is not compatible with older versions of windows:

Ray:

T
tony
Hi Les, Thank you for the offer, but I have already tried that: I sent the photo to my wife who has windows vista and the photo was turned from portrait to landscape: I sent it to her ipad and it arrived more ...
as sent in portrait mode: So it appears that windows 10 photo's is not compatible with older versions of windows: Ray
Ray tell me which browser you are using in windows 10 are you using edge or IE 11 or other

Ive not noticed a problem with windows 10 and I.ve uploading a few photos

RV
Ray Vallins
Ray tell me which browser you are using in windows 10 are you using edge or IE 11 or other Ive not noticed a problem with windows 10 and I.ve uploading a few photos
Tony,

I am using Google Chrome:

I am not using Edge at the moment as Norton advised against it as they are not fully compatible with it as yet:

Ray:

L
Les
  website
Tony, I am using Google Chrome: I am not using Edge at the moment as Norton advised against it as they are not fully compatible with it as yet: Ray:
Hi Ray thought you were using IE.

Never trouble with it

Les

RV
Ray Vallins
Hi Ray thought you were using IE. Never trouble with it Les
I think the problem must be to do with upgrading to windows 10:

I have just uploaded the photo that I am having trouble with along with a photo that was already on my tree in portrait mode:

The new photo once again turned into landscape, and the photo that was already in use uploaded again perfect in portrait mode;

Ray:

L
Les
  website
I think the problem must be to do with upgrading to windows 10: I have just uploaded the photo that I am having trouble with along with a photo that was already on my tree in portrait mode: The new photo more ...
once again turned into landscape, and the photo that was already in use uploaded again perfect in portrait mode; Ray
Hi ray I mentioned ths to you earlier in two entries in Forum

****************************

Hi Ray, to me it seems as if your Windows 10 is changing your photographs before TP gets them.

Have you tried to upload one anywhere else.

****************************

Hi Ray it seems as if it is windows 10

see screen shot

****************************

But have you tried it using IE as your browser?.

All the best

Les

RV
Ray Vallins
Hi ray I mentioned ths to you earlier in two entries in Forum **************************** Hi Ray, to me it seems as if your Windows 10 is changing your photographs before TP gets them. Have you tried more ...
to upload one anywhere else. **************************** Hi Ray it seems as if it is windows 10 see screen shot **************************** But have you tried it using IE as your browser?. All the best Le
Hi Les,

Yes I did say before that I have sent them to find a grave site and also to my wife's PC and the same thing happens:

I have cracked it for now though, it is not a perfect solution: I made a copy changed it to a png instead of a jpeg and it has uplosded in the correct format:

Thanks for all your help:

Regards: Ray:

L
Les
  website
Hi Les, Yes I did say before that I have sent them to find a grave site and also to my wife's PC and the same thing happens: I have cracked it for now though, it is not a perfect solution: I made more ...
a copy changed it to a png instead of a jpeg and it has uplosded in the correct format: Thanks for all your help: Regards: Ray
Hi Ray, yes it looks as if it is your settings.

Just received this as part of my e-mail from a great friend in New Zealand

*********************

I have been reading the exchange of messages you have had over the portrait problem and Windows 10. I have not had that problem with Windows 10 but that may be due to how I have saved my photo's. My digital camera does not have a portrait mode. I just crop the photo if I want a close up. Actually I have found the new photo's part of Windows 10 excellent. I have tried to replicate the problem outlined in forum but it works fine for me. Reason perhaps is that I have never considered saving in any particular mode in "my pictures" in my computer. I have just accepted what was there for me. Also as I said I have never had a camera where I could take pictures in both landscape and/or portrait modes.

*****************

All the best

Les

JC
Janet Campbell
I cannot always upload photos, the last few days the problem has been intermitent.

THe past couple of days I have not been able to 'save' the info I type into my tree, when I click on 'Save' the programme freezes, I then can't click off and have to restart my computer all the time.

What is the problem.

L
Les
  website
I cannot always upload photos, the last few days the problem has been intermitent. THe past couple of days I have not been able to 'save' the info I type into my tree, when I click on 'S more ...
ave' the programme freezes, I then can't click off and have to restart my computer all the time. What is the problem
Hi Janet,,

I do not know, but i would suggest that you CLEAR your CACHE to see if this will help

All the best

Les

JC
Janet Campbell
Hi Janet,, I do not know, but i would suggest that you CLEAR your CACHE to see if this will help All the best Les
Thanks Les, I cleared the cache but it hasn't solved the problem. Tribal pages freezes, obviously there is something wrong with the site.It's the only site that this happens on.
L
Les
  website
Thanks Les, I cleared the cache but it hasn't solved the problem. Tribal pages freezes, obviously there is something wrong with the site.It's the only site that this happens on.