family member not able to edit

Discussion in Technical Forum started by Evangeline, Mar 1, 2016
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Evangeline
Most of the people invited as family members are able to edit their own families. Two people invited are not able to edit. They get a message that they are not the administrator. They do not need to be the administrator to edit their own families. How can I change this and give them permission to edit?
MR
Mary Lou Ross
I'm giving you my solution--the family members who were trying to edit clicked on edit in the toolbar and tried to login as admin. I had to explain to them how to edit by clicking on the person's name.Don't know if this will help but it helped in my case
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Evangeline
I'm giving you my solution--the family members who were trying to edit clicked on edit in the toolbar and tried to login as admin. I had to explain to them how to edit by clicking on the person's more ...
name.Don't know if this will help but it helped in my cas
This does not seem to be the solution. My family member said: "I used the edit option on the name not the admin log in but it only gives me the spouse option and only if the spouse is already listed in the system. I can not create the spouse."

He also cannot create children.

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Evangeline
This does not seem to be the solution. My family member said: "I used the edit option on the name not the admin log in but it only gives me the spouse option and only if the spouse is already listed more ...
in the system. I can not create the spouse." He also cannot create children
Another family member was able to edit her information until about 2 years ago. Now she cannot edit on my site. She says:

"I tried these steps but there is no plus sign beside any of my family names.

I do see them when I go to another tree that I am a member of, but there is nothing like that on this site."