Transfer of single tree ownership

Discussion in Technical Forum started by wendyem, Jun 12, 2016
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wendyem
I have multiple trees on Tribal Pages. I would like to transfer ownership of one tree to a friend. How can I do this without giving him access to all of my trees? Many thanks.
EB
Edward Brooke
  website
I'm not sure of my facts because I have never done it.

I would be inclined to save a copy of that particular tree and forward the gedcom to the intended recipient. That person should then be able to open a site of their own, on tribalpages or elsewhere, and load the copy.

Ted

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wendyem
I'm not sure of my facts because I have never done it. I would be inclined to save a copy of that particular tree and forward the gedcom to the intended recipient. That person should then be able more ...
to open a site of their own, on tribalpages or elsewhere, and load the copy. Te
That's an excellent idea although the photos wouldn't transfer. Many thanks!
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Les
  website
That's an excellent idea although the photos wouldn't transfer. Many thanks!
Hi Wendy. If it is a FREE site, unless it is a few years old, you will not be able to download the GEDCOM to do this.

Regards

Les

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wendyem
Hi Wendy. If it is a FREE site, unless it is a few years old, you will not be able to download the GEDCOM to do this. Regards Les
Thanks, Les. It's a paid standard tree that's coming up for renewal in a month. I'm now wondering if I change my profile ie name, email and password on the site (to that of the person I wish transfer ownership to) if it will change my profile on all my trees. And to think I thought this would be easy!
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EileenB
  website
Thanks, Les. It's a paid standard tree that's coming up for renewal in a month. I'm now wondering if I change my profile ie name, email and password on the site (to that of the person I wish more ...
transfer ownership to) if it will change my profile on all my trees. And to think I thought this would be easy
I believe that if you change the details on one tree it will change all of your trees.

Much the easiest (as suggested by Les) is to download a gedcom then whoever you send it to can create their own tree. As you say the photos will not be attached to the tree, but you can always send these as email attachments.

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wendyem
I believe that if you change the details on one tree it will change all of your trees. Much the easiest (as suggested by Les) is to download a gedcom then whoever you send it to can create their own more ...
tree. As you say the photos will not be attached to the tree, but you can always send these as email attachments
Frustrating! Thanks for your help. I think the gedcom is the way to go.
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nherem
Frustrating! Thanks for your help. I think the gedcom is the way to go.
Here is the way to do it:

As long as the person you are transferring ownership to is already a family member and has an email logged.

1. logon as admin.

2. goto change email address and type in there email. You will get the following message:

Transfer Site Ownership

The email address joeblogs@ihug.co.nz belongs to Jo Blogs.

Would you like to transfer ownership of this account to the new email?

3. Tick the site you want to transfer and untick the one you want to keep.

All done. You will then be logged out as you won't own the site.

W
wendyem
Here is the way to do it: As long as the person you are transferring ownership to is already a family member and has an email logged. 1. logon as admin. 2. goto change email address and type in there more ...
email. You will get the following message: Transfer Site Ownership The email address joeblogs@ihug.co.nz belongs to Jo Blogs. Would you like to transfer ownership of this account to the new email? 3. Tick the site you want to transfer and untick the one you want to keep. All done. You will then be logged out as you won't own the site
Thank you so much. THIS WORKED!
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nherem
Thank you so much. THIS WORKED!
Your welcome.
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EileenB
  website
Here is the way to do it: As long as the person you are transferring ownership to is already a family member and has an email logged. 1. logon as admin. 2. goto change email address and type in there more ...
email. You will get the following message: Transfer Site Ownership The email address joeblogs@ihug.co.nz belongs to Jo Blogs. Would you like to transfer ownership of this account to the new email? 3. Tick the site you want to transfer and untick the one you want to keep. All done. You will then be logged out as you won't own the site
Thanks for posting this info - I've been a member for 12 years and did not know this. I've created several trees for others and gone through the long-winded way of transferring the gedcom.
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nherem
Thanks for posting this info - I've been a member for 12 years and did not know this. I've created several trees for others and gone through the long-winded way of transferring the gedcom.
Your welcome. I just learnt through trial and error. Tribal pages support is shocking. I see many people asking the same question and no response from customer support. Honestly, what do we pay our money for?
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Les
  website
Your welcome. I just learnt through trial and error. Tribal pages support is shocking. I see many people asking the same question and no response from customer support. Honestly, what do we pay our money for?
Thank you "nherem@xtra.co.nz".

Obviously if you have not had to do this, you would not know how.

Tribal Support should put this more prominent on their HELP section, which still leaves a lot to be desired.

Thanks again

Les

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wendyem
Your welcome. I just learnt through trial and error. Tribal pages support is shocking. I see many people asking the same question and no response from customer support. Honestly, what do we pay our money for?
Thank goodness for volunteers and people who are willing to help others. Thanks again!
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Nigel
Thank goodness for volunteers and people who are willing to help others. Thanks again!
Hi,

There appears to be a problem with the email displaying properly when you transfer the ownership of a website to a new owner. The system seems to display the email of the old owner.

When changing ownership please make sure the new owner updates the email address to their email.

I know this sounds strange but I don't why this happens.

To verify this, log out and use the search function and enter the email address of the new owner.

Again devs should have this explained.