Administrator Lockout

Discussion in Technical Forum started by Donald Ong Yee, Sep 17, 2016
DY
Donald Ong Yee
Somehow, I got locked out of the family tree I am the administrator. Whatever was my password, is now obsolete. Would anyone know how to regain administrative access?

Tribalpages.com never responded

L
Les
  website
Hi Donald. have found your site

LINK BELOW

I then see this page. Try it and then select PASSWORD PROBLEMS

Hope that this helps

Regards

Les
Related Link:Click Here

DY
Donald Ong Yee
Hi Donald. have found your site LINK BELOW I then see this page. Try it and then select PASSWORD PROBLEMS Hope that this helps Regards Les
Still in a loop. I enter my correct email address (user ID) and password. TB denied me access but suggested 3 options: (#1) Request an invitation, (#2) sign in with a different user ID, (#3) contact the site Admin. I am the Admin and rec'd no TB email alert on #1. I get a server error message on #3.
L
Les
  website
Still in a loop. I enter my correct email address (user ID) and password. TB denied me access but suggested 3 options: (#1) Request an invitation, (#2) sign in with a different user ID, (#3) contact the more ...
site Admin. I am the Admin and rec'd no TB email alert on #1. I get a server error message on #3
Hi Donald #2 should be PASSWORD PROBLEMS

see my earlier SCREENSHOT.

You should then be able to correct.

regards

Les

DY
Donald Ong Yee
Hi Donald #2 should be PASSWORD PROBLEMS see my earlier SCREENSHOT. You should then be able to correct. regards Les
Hi Les. Still locked out. I got as far as answering all security questions. The return message was

ERROR: This site's ownership was not set up properly. Please contact support@Tribalpage.com

L
Les
  website
Hi Les. Still locked out. I got as far as answering all security questions. The return message was ERROR: This site's ownership was not set up properly. Please contact support@Tribalpage.com
Hi Donald, it should work, otherwise you will have to complain ti TP..

Would you like to give me your e-mail address so as I can try.

If so DO NOT DO it n FORUM go to my site below and get in touch with me trough my e-mail. ADDRESS near top of page under FELIX ANIMATION

All the best

Les
Related Link:Click Here