TPSupport Email Photo Upload Not Working

Discussion in Technical Forum started by Ian Marr, Nov 8, 2016
IM
Ian Marr
Since the problems arose with the server that caused the temporary loss of images, I have not been able to upload ANY images using the UPLOAD/Pictures by email option. I need this method because, as previously advised on this forum, the normal method often corrupts the image being uploaded.

Any update please on when the email option again becomes available?

TribalPages.com
TPSupport
We are looking into this issue.
TribalPages.com
TPSupport
We tweaked the photos by email program and emailed (and deleted) a test photo to your site successfully. Please give it another shot.

Uploading and emailing photos use the same program to extract the photos. There is no difference. Uploading directly is the recommended way of sending photos.

IM
Ian Marr
  website
We tweaked the photos by email program and emailed (and deleted) a test photo to your site successfully. Please give it another shot. Uploading and emailing photos use the same program to extract the more ...
photos. There is no difference. Uploading directly is the recommended way of sending photos
Thanks TPSupport.

I use the email option because images uploaded directly OFTEN get corrupted, or the wrong image is displayed at the end of the process. Have reported the problem before. Don't know whether the problem is at your end or mine but either way the result is unsatisfactory.

Although a little more time-consuming and fiddly, the email option ALWAYS works (disregarding the recent events).

Regards,

Ian Marr

IM
Ian Marr
  website
We tweaked the photos by email program and emailed (and deleted) a test photo to your site successfully. Please give it another shot. Uploading and emailing photos use the same program to extract the more ...
photos. There is no difference. Uploading directly is the recommended way of sending photos
Have just successfully uploaded an image via the email option. All appears to be working.

Thanks,

Ian Marr