Website freezes when I attempt to upload

Discussion in Technical Forum started by Karin Book, Mar 10, 4:30 PM
KB
Karin Book
  website
My tree is very outdated. I renewed my subscription here so that I could update it using a gedcom I just downloaded from Ancestry. However, when I click on the icon to upload a Gedcom. A new window opens a displays the message "working on it.' Page freezes. When I attept to close it, I ge the error message Google Chrome Is Not Responding. Ive tried to upload the gedcom from Tools/ Import Gedcom and also from Edit/Files/ Upload Gedcom. Website freezes from either option. I can create an entirely new tree and upload the gedcom without any issues, however, I'd like to keep my pictures and just upload the new gedcom to my existing tree (which has a paid membership). Are there any tricks or solutions? Maybe Tribalpages down for maintenance?
TribalPages.com
TPSupport
Hi Karin,

Can you please try once again. We did make some updates to fix a glitch. Sorry for the inconvenience