Last year I was upgraded to 10,000 and when I re-newed in Feb.this year, it automaticsly dropped to the original limit.
I wrote to Tribalpages on the 7th of May this month and on the 7th, Eileen on TPages mention that it did drop and she will look into it
Today is the 20th and I wrote twice after the first one with no reply.
Im at a dead end and cannot continue until I get answers and the problem is fixed.
I hope they see this letter.
Raymond Prévost
It is such a pain having to wait and in the meantime your tree looks awful as the photos state that you need to upgrade your site all over them, which in turn makes you feel stink as you know that this isn't the case. And to any family member that looks at the tree in the meantime - well - what must they be thinking about you when that is all they see as well?
I hope that you get re-upgraded soon. I can't remember how long I had to wait, but it was at least a month.....it shouldn't have happened in the first place - it should just automatically roll over.............