Firefox.

Discussion in Technical Forum started by Thomas A Henault Sr , Aug 2, 2009
TS
Thomas A Henault Sr
  website
OK! I downloaded firefox and tried to add a new person again. it did the same thing. I don't know why it would work for 1 yr. seven mo. and then stop. So what do I do now?
TribalPages.com
TPSupport
You mentioned

"People is no longer highlighted. instead tree's is highlighted. the page show,s Name and under that Alive. if i try to click on to one of these it just bypass's them and go's to the next question down on the page. I think that that people should still be highlighted on this last page, and alive should read alive or dead. Name i think should be name of new person."

Tree should be highlighted and Alive reads "Yes" or "No"

Are you entering a name in the name field?

Can you expand on the "it bypass's them and go's to the next question?"

This is most definitely a problem on the browser side. I was able to successfully add a person called test,test on your site. I would suggesting running a virus scan on your machine and also checking the add-on's that are currently enabled in your browser.

TS
Thomas A Henault Sr
  website
You mentioned "People is no longer highlighted. instead tree's is highlighted. the page show,s Name and under that Alive. if i try to click on to one of these it just bypass's them and more ...
go's to the next question down on the page. I think that that people should still be highlighted on this last page, and alive should read alive or dead. Name i think should be name of new person." Tree should be highlighted and Alive reads "Yes" or "No" Are you entering a name in the name field? Can you expand on the "it bypass's them and go's to the next question?" This is most definitely a problem on the browser side. I was able to successfully add a person called test,test on your site. I would suggesting running a virus scan on your machine and also checking the add-on's that are currently enabled in your browser
Before this happened, I would click on people. then on the next page i would click on (add new) the next page to come up would be for gender. or if person was already in my site. all of that still works the same as it did for my 1,924 posted names. the last page is where the problem seems to be. people is no longer highlighted, for some reason it has jumped to highlight trees. then it shows.

Name:

Alive:

If i try to click on Name or Alive it jumps over both of them to the next line down. so i can't enter a name. and i can't click on alive: it will not show yes or no. it was sugested that i try firefox, i did with no results. i read all that was on the tuduring page, printed it out and followed it step by step. I tried useing a family that is already on my site, to see if i could enter a child to them, but a page came up that said enternel error. Now! I am an old fart of 69. not much schooling, and very little computer skills. I type with one finger, it is a slow proccess at best. :))) but i get it done. Please! no new tricks for this old dog, just down to earth basic's. If i go to cyber space i may never come back!:)) any help would be greatly appreciated! Thank You. Tommy.