*Urgent* to Tribal Support

Discussion in Technical Forum started by Black Country Connections, Feb 1, 2017
BC
Black Country Connections
We need your urgent help and have sent 2 feedback messages to you with no response.

We pay for this site yearly and will not be renewing if we can not sort this.

We are getting an unsecure connection padlock icon with red slash through it.When we try to log in as administrators/owners we are getting in the url address bar an i in a circle then a padlock with a red slash through it.

This came up on mozilla firefox as a warning and says it here

https://support.mozilla.org/en-US/kb/insecure-password-warning-firefox?as=u&utm_source=inproduct

We have a number of admins/members that we allow to add stuff to.

Can you please fix this so that that padlock with the red slash through is not showing.We can not add anything to our tree until we know it is fixed and our information secure.

BC
Black Country Connections
You advertise your website,

"Each ancestry project becomes its own private and secure website"

Using chrome to access gives this warning,

"Your connection to this site is not secure.

You should not enter any sensitive information on this site (for example, passwords or credit cards), because it could be stolen by attackers"

It is not secure please respond.

AS
Alan Scott
  website
You advertise your website, "Each ancestry project becomes its own private and secure website" Using chrome to access gives this warning, "Your connection to this site is not secure. You more ...
should not enter any sensitive information on this site (for example, passwords or credit cards), because it could be stolen by attackers" It is not secure please respond
The exchange of messages I have had with Tribalpages Support in the last 2 days in Technical Forum covers your question.