Renewed but does not show I paid, AGAIN

Discussion in Technical Forum started by Jerry Crispino, May 5, 2017
JC
Jerry Crispino
  website
Just like the past 2 years, I renewed my subscription but it shows I have a free site. I paid on Visa on 4/7 $28.80

This happened the past 2 years also. The name of my website

is too long, I guess. Can you please fix this?

IM
Ian Marr
Ah, the land of non-sensical date formats - waiting since 4 July is indeed a long time.
JC
Jerry Crispino
  website
In the US we use the Month/Day format. So, 4/7 is

April 7th, not July 4th.

JC
Jerry Crispino
Come on Tribal Pages support... it's been 8 days. Please fix my tree!! I renewed on April 7th!!

jerry

TribalPages.com
TPSupport
We have fixed this. Your payment has been applied. Sorry for the delay in responding.