Linking Issue

Discussion in Technical Forum started by Sherry Williamson, Jul 21, 2017
SW
Sherry Williamson
  website
I am trying to link Christian Main born 1842 to a spouse who already exists in my tree (John McKenzie, this). Once I select him (add this name), it reverts back to Christian Main. I have tried this a few times during the course of today and it just is not working.
SW
Sherry Williamson
  website
I moved onto the next family and was able to link. Went back to Christian "Christina" Main b. 1842 and still could not link her to John McKenzie, this.

I ended up deleting Christian "Christina" Main after copying her details to Word and re-entered her into the tree. She linked up without an issue to John McKenzie, this (now just plain old John McKenzie).

I think we have an issue here that needs to be addressed. I have been with you for a few years now...never before ran into this problem.

TribalPages.com
TPSupport
I moved onto the next family and was able to link. Went back to Christian "Christina" Main b. 1842 and still could not link her to John McKenzie, this. I ended up deleting Christian "Ch more ...
ristina" Main after copying her details to Word and re-entered her into the tree. She linked up without an issue to John McKenzie, this (now just plain old John McKenzie). I think we have an issue here that needs to be addressed. I have been with you for a few years now...never before ran into this problem
Hi Sherry,

We were going to look at your issue before you fixed it. Please let us know if this happens again and we will check it.