Pictures untagged to family members

Discussion in Technical Forum started by Floyd T Jones Jr, Dec 29, 2017
FJ
Floyd T Jones Jr
Why are the pictures on our family website untagged and not assigned to family members? I just reviewed the Newsletter and found the same situation. Has TP been hacked? There seems to be a serious security concern has taken place. The pictures and documents were tagged and assigned to family members prior to December 22.

Another issue is: Why are people other than the administer are allow to log on without being identified and allowed to upload pictures under the administor name/privilege? As an administrator I would like to know who logs on to site and what action they took.

Up until now the above concerns did not exist and I and many family members were confident TP was a very secure and trusted site. Should we start considering otherwise?

TribalPages.com
TPSupport
Pictures can become untagged if you upload a gedcom and we could not match the names on the tagged photo. Otherwise it can be untagged by members you have invited. If you do not wish members to make any changes, please change their status from member to guest in the invitations section.

We are looking into why the logs did not indicate who untagged the pictures.

There has been no security breach on tribalpages.

FJ
Floyd T Jones Jr
Pictures can become untagged if you upload a gedcom and we could not match the names on the tagged photo. Otherwise it can be untagged by members you have invited. If you do not wish members to make any more ...
changes, please change their status from member to guest in the invitations section. We are looking into why the logs did not indicate who untagged the pictures. There has been no security breach on tribalpages
There are more than 5000 pictures that have been untagged. The pictures were loaded over several years. I used the same gedcom format out of Ancestry. I thought the security on the site prevented anyone from during this without me knowing who was on the site. Can you not backup the files to an earlier date than December 22, 2017 that was cited in your earlier response? How is it possible for this to happen if the site was not hacked?
TribalPages.com
TPSupport
Pictures can become untagged if you upload a gedcom and we could not match the names on the tagged photo. Otherwise it can be untagged by members you have invited. If you do not wish members to make any more ...
changes, please change their status from member to guest in the invitations section. We are looking into why the logs did not indicate who untagged the pictures. There has been no security breach on tribalpages
The GEDCOM file uploaded on Dec 23 caused the untagging of 395 of 6110 tagged photos. We are looking into why this happened.
FJ
Floyd T Jones Jr
The GEDCOM file uploaded on Dec 23 caused the untagging of 395 of 6110 tagged photos. We are looking into why this happened.
THANK YOU VERY MUCH. Please continue to advise.

A lot of people are very impressed on the TP capacities.

FJ
Floyd T Jones Jr
  website
THANK YOU VERY MUCH. Please continue to advise. A lot of people are very impressed on the TP capacities.
Status? It seems that something else may have happen. MY name and others were deleted--along with pics. This incident now appears to be massive. Can a earlier file before the "corruption" occurred be loaded? I am now foregoing any updates at this time and await whatever solution you suggest to fix this problem.

Have a Happy New Year and Holiday

Floyd Jones

FJ
Floyd T Jones Jr
Status? It seems that something else may have happen. MY name and others were deleted--along with pics. This incident now appears to be massive. Can a earlier file before the "corruption" more ...
occurred be loaded? I am now foregoing any updates at this time and await whatever solution you suggest to fix this problem. Have a Happy New Year and Holiday Floyd Jone
Any recommendations/solutions to the untagging issue and people loading photos under the administrator's privilege? If anything I need to know who is doing what on the site when they log on and when they log on. I would certainly appreciate no more anomalous/hidden log ons.
IM
Ian Marr
  website
Hi Floyd,

What do you mean by "untagged"? Have you actually "attached" people to the images concerned?

Can't really advise regarding the privileges problem as I never allow anyone update access to my tree, but I would have thought this sort of thing would be controlled by your own security settings.

Regards,

Ian Marr

FJ
Floyd T Jones Jr
Hi Floyd, What do you mean by "untagged"? Have you actually "attached" people to the images concerned? Can't really advise regarding the privileges problem as I never allow anyone more ...
update access to my tree, but I would have thought this sort of thing would be controlled by your own security settings. Regards, Ian Mar
I'm sorry. You received my comments in error. Please us. It was in reference to another issue TP is working on.

Floyd