Unable to generate reports etc.

Discussion in Technical Forum started by Julie, Mar 29, 2018
J
Julie
  website
I upgraded to de-luxe membership on my jamesfarmer.tribalpages.com tree a few days ago and deleted all my names and downloaded a new gedcom which was successfull as it now shows the updated names etc.

I then used the 16 family lines to highlight the descendants which then showed in the colour index at the bottom of the page but not next to the names.

I also tried to generate ancestor and descendant reports but nothing happened.

I've tried reloading the gedcom, also took out the family lines and re-instated just one family line but still nothing.

I sent a message through the site but heard nothing.

Have tried again today but it's still not working.

Can anyone say what the problem is and how to fix it.

Thanks

TribalPages.com
TPSupport
We are looking into this.
J
Julie
We are looking into this.
Thanks
J
Julie
  website
Thanks
Still unable to generate reports, charts or family lines.