Photos

Discussion in Technical Forum started by Ann Herd, May 29, 2018
AH
Ann Herd
  website
Would you please give me some idea as to when I will be able to upload my photos.

Still being returned, address rejected??

IM
Ian Marr
  website
Hi Ann,

How are you trying to upload the photos?

Which address is being rejected (source or destination)?

Regards,

Ian Marr

AH
Ann Herd
Hi Ann, How are you trying to upload the photos? Which address is being rejected (source or destination)? Regards, Ian Marr
Thank you for your response.

When sending photos, the message that I receive back is as follows:

"Address not found message not delivered"

I send them to

to aherdxxxx@tribalpages.com (Destination)

I have used this address when forwarding my photos to Tribal

for many years:

Thank you:

Ann

IM
Ian Marr
  website
Thank you for your response. When sending photos, the message that I receive back is as follows: "Address not found message not delivered" I send them to to aherdxxxx@tribalpages.com (Desti more ...
nation) I have used this address when forwarding my photos to Tribal for many years: Thank you: An
Hi Ann,

How are you uploading the photos? There used to be a function that allowed us to upload via e-mail, but as far as I can see that has disappeared.

Are you using the Upload Photos function from within TP?

Also, just so that there is no confusion, I have nothing to do with TribalPages except as a fellow user like you, so to a certain degree I am guessing when I offer suggestions (which are based on my own experiences with the program).

Regards,

Ian Marr

AH
Ann Herd
  website
Hi Ann, How are you uploading the photos? There used to be a function that allowed us to upload via e-mail, but as far as I can see that has disappeared. Are you using the Upload Photos function from more ...
within TP? Also, just so that there is no confusion, I have nothing to do with TribalPages except as a fellow user like you, so to a certain degree I am guessing when I offer suggestions (which are based on my own experiences with the program). Regards, Ian Mar
Hello Ian,

Thanks for the contact.

I have been submitting my photos via email for as long as I can remember. Things have been quiet regarding my photos for a month or so, then when I uploaded some photos in the last week or so no success.

The images that I posted were returned along with the tribal pages email address

aherdxxxx@tribalpages.com.

The tribal pages email address rejected.

Ian, I'm very confused......how are tribal pages members uploading their photos???

LR
Linda May Rumble
  website
Hello Ian, Thanks for the contact. I have been submitting my photos via email for as long as I can remember. Things have been quiet regarding my photos for a month or so, then when I uploaded some photos more ...
in the last week or so no success. The images that I posted were returned along with the tribal pages email address aherdxxxx@tribalpages.com. The tribal pages email address rejected. Ian, I'm very confused......how are tribal pages members uploading their photos??
Hello Ann,

I have used the Emailed Photos system and some Family Members have used it in the past too. Unsure if it works now.

The best way to upload your photos and other images is to:

1. Sign into EDIT mode on your website - see the bar at the top... just Click on the Edit tab and re-enter your password.

2. Go to the profile of a person that the photo or image relates on your Tree... do this using 'Family' View - see that view under the 'VIEW' tab.

3. To the Left of the Person's Profile Details - see it says 'ADD PHOTOS' - when you add photos there they will automatically be linked to that person.

4. Choose your size - Small Medium or Large

5. Go up to the upload button & click and choose the image from its destination on your computer - Double Click on the image you want to upload.

6. CLICK Upload.

7. You will be asked to wait - then after a few seconds you will see your photo and a panel on the left where you can add any details you want - Add a Title at the Top.

8. If you are adding a Group photograph - you can add more names and the image will appear on every profile Name you add to it.

9. When you have added all the information you want to attach to the image - scroll Down and Click OK.

10. Finally to get back to Family View - click on the 'VIEW' tab on the top Menu Bar & Click 'Family' View.

As always - describing a process can make it sound a lot more complicated than it actually is... but if you try & go through step by step - you will soon find that it is a much quicker way to add photographs to your website and have them in all the relevant places.

Kindest regards

Linda

IM
Ian Marr
  website
Hello Ann, I have used the Emailed Photos system and some Family Members have used it in the past too. Unsure if it works now. The best way to upload your photos and other images is to: 1. Sign into more ...
EDIT mode on your website - see the bar at the top... just Click on the Edit tab and re-enter your password. 2. Go to the profile of a person that the photo or image relates on your Tree... do this using 'Family' View - see that view under the 'VIEW' tab. 3. To the Left of the Person's Profile Details - see it says 'ADD PHOTOS' - when you add photos there they will automatically be linked to that person. 4. Choose your size - Small Medium or Large 5. Go up to the upload button & click and choose the image from its destination on your computer - Double Click on the image you want to upload. 6. CLICK Upload. 7. You will be asked to wait - then after a few seconds you will see your photo and a panel on the left where you can add any details you want - Add a Title at the Top. 8. If you are adding a Group photograph - you can add more names and the image will appear on every profile Name you add to it. 9. When you have added all the information you want to attach to the image - scroll Down and Click OK. 10. Finally to get back to Family View - click on the 'VIEW' tab on the top Menu Bar & Click 'Family' View. As always - describing a process can make it sound a lot more complicated than it actually is... but if you try & go through step by step - you will soon find that it is a much quicker way to add photographs to your website and have them in all the relevant places. Kindest regards Lind
Just a little tip, or addition to what Les has provided. Add your extra people FIRST and then key in the title, dates, etc. If you do the others first, the information is lost when you add someone and you will need to key it all in again. This does not apply, of course, if you are editing an existing photo and the information was already there.
AH
Ann Herd
Just a little tip, or addition to what Les has provided. Add your extra people FIRST and then key in the title, dates, etc. If you do the others first, the information is lost when you add someone and more ...
you will need to key it all in again. This does not apply, of course, if you are editing an existing photo and the information was already there
Thank you for getting back to me,

very much appreciated.

TribalPages.com
TPSupport
Sending photos by email is temporarily not available. You can upload photos directly to your site by signing into your website as administrator or via the mobile app.

To upload photos via your website ...

[1] Go to your family tree website

[2] Choose "edit" in the menu and sign in

[3] Choose "Upload Photos" under "Media" in the menu

[4] Click the "Choose Files" button to pick your photos and then the "Submit" button

Hope this helps.