I press Upload
I choose 1600 x 1600
I upload the image of the Marriage Register
I press 'Submit'
I get: Success! Processing, please wait ..
I wait & wait & Wait & Wait & WAIT... Tried waiting up to 10 minutes - NOTHING HAPPENS...
I Click 'View' 'Family' and check if anything there - NO.
I have wasted the past hour - even reduced the image by 50%, but it still will not upload.
Getting very annoyed now with Tribal Pages.
I have paid my Subscription Charges and would not be so upset if I got an answer - but rarely do.
I am elderly with a terminal illness - my days are numbered and this time I am wasting is extremely annoying - and upsetting. I want to leave my family with as much information as possible about their ancestors - Will you at Tribal Pages please sort out this issue as soon as possible.
You really cannot charge for a website that does not work. AND you should not charge for a Technical Service that you are Not providing. We cannot ring you or get in contact any other way than by email or here.
PLEASE LISTEN & PAY ATTENTION TO YOUR MEMBERS & AT LEAST HAVE THE DECENCY TO ANSWER.
Related Link:Click Here
I have been adding images successfully over the past couple of days... so hopefully that is the end of that issue.
However in checking images I have found (several months ago) that the dates I added have been reduced to just the year on many images... very disappointing, because with some profiles this alters the order and I now eg. get the Obituary image coming up before the Death Certificate when they are in the same year.
I have re-edited the dates on many over the past few months, but sadly did not keep a record of dates on everything - so unless the image or the words I added contains the date, I am unable to add that lost detail now. Eg. The actual Retirement Date on my Mother's Retirement Party photograph which now just says 1986... sadly there is no way I can get back that lost detailed information of the day she retired.
Just letting you know... maybe this happened when you changed over the server - because it has affected many of the images I added years ago - I have been building my website since 2004.