Problem with TP Delivery Email Address

Discussion in Technical Forum started by Linda May Rumble, Aug 4, 2018
LR
Linda May Rumble
  website
I just tried to send an image to my website using the Special Delivery Email Address it was returned to me with this Mail Delivery Subsystem Message:

Address not found

Your message wasn't delivered to

p0tter-1956@tribalpages.com

because the address couldn't be found

or is unable to receive email.

The response was:

The email account that you tried to reach does not exist.

Now I am wondering how many friends and family members have tried to send images to me at Tribal Pages that I did not receive... and I did not realise there was a problem.

I use that special email address in the footer to every email I send out! ...Very disappointed.

Why on earth were we not told about this - I cannot remember ever being notified that this service will end.

C
Cheryl
I have the same issue. Discovered it this week. The photos were not appearing in my email photo album. I had not tried emailing photos in a long time and wondered if I had missed something or forgot how. I keep my email address in my contacts for easy access.. I wondered if my email had changed and I missed seeing a notice. Today when I attempted to email photos, I received error message "The email account that you tried to reach does not exist."

Also, for a while, when logging in to my admin page, I was seeing a notice that my newsletters were bouncing back to TP and I was asked to confirm my email address. I confirmed it a number of times but the notice still kept appearing when I logged in and I was still not receiving newsletters. Just today, mysteriously, I received the first newsletter that I have received in a long while. And the notice when logging in has now gone away.